In our history, our customers seldom use CRM systems as standalone solutions. CRM systems are linked to existing information systems within the organization, which include financial data, contact data, order and product data and other data from ERP systems. The compatibility of the Salesforce CRM requires integration planning with existing systems.
With Force.com, EMS Consulting has been integrating Sales, Service, and Marketing cloud solutions from Salesforce.com for years. For example, we have integrated with SAP, Oracle, JD Edwards, PeopleSoft, E-Business Suite, multiple Financial applications and many other custom legacy systems. Middleware solutions such as MuleSoft, Oracle SOA Suite, no longer hold any secrets for us.
In addition to integration, another very important part of a CRM implementation is migrating or importing data. To do this, it requires our industry experts to have deep knowledge of the data, processes and services that are essential for a smooth transition to the cloud. EMS Consulting uses proven data migration methodologies solutions to achieve successful data migration services.