Let Your Customers and Members Bank Anywhere
Banking Anywhere is an online customer service portal designed for banks and credit unions that helps make your branch locations totally virtual. With this out-of-the-box solution, banking customers and credit unions members now have an easy way to conduct ‘in-branch transactions’ digitally, as if they were in person.
Like Visiting a Branch, Entirely Online
This cloud-based banking customer portal offers:
- A digital branch experience that customers, members, and employees can all use without leaving home
- Easy-to-use interface to view financial summaries, upload important documents, and manage open cases
- Centralized communication for chat, email, and appointment scheduling with favorite branch employees
- Complete online loan process, from application to closing
- True transparency and alignment between both the financial institution and customers/ members
- Utmost security for all of your customer/ member data within the Salesforce ecosystem
- And so much more!
Revolutionize Retail Banking Customer Service
Give your branch teams a portal where they can digitally assist their customers and members as if they were at a physical branch.
Contactless Financial Services
Gives employees another way to continue serving customers and members in a contactless way while still meeting security and I.D. verification requirements
Go Truly Digital
Helps channel move transactions to digital channels, which helps off-load volume from overwhelmed branches and even contact centers with long wait times
Integrate With Salesforce
Seamlessly integrate with Salesforce FSC and the rest of the Salesforce ecosystem, allowing your unified customer data to appear in Banking Anywhere
Branch Operational Agility
Provides a true business continuity solution, enabling branches to quickly deploy work-from-home measures while continuing to help customers and members
A Digital Branch Solution Your Customers & Members Will Love
Banking customers and credit union members will love being able to visit their favorite branch and get the 1-on-1 assistance they expect.
Fewer Branch Visits
Give them a secure and easy way to handle more complex transactions that normally require visiting a branch — without leaving home or work
Fewer Phone Calls With Wait Times
Let them get quick status updates on open cases, in-progress loan applications, and new service requests — without needing to call the contact center
Effortless Document Uploads
Give them a secure and easy way to handle more complex transactions that normally require visiting a branch — without leaving home or work
Uninterrupted Financial Services
Help customers and members get the seamless, connected customer experience they want and deserve