The World’s Number One Service Platform
With Salesforce Service Cloud, you can start building your journey with every touchpoint in mind.
From self-service portals to knowledge management, live chat software to mobile service, the Lightning Console delivers all the tools your agents need in one space.
With over a thousand implementations under our belt, EMS Consulting is your Salesforce Service Cloud implementation partner.
We want you to not only feel confident in your purchase of Service Cloud, but also in our ability to meet and exceed your expectations.
Designed for Service
Service Cloud is the world’s number one cloud-based customer service solution that empowers your support channels to deliver frictionless customer experiences.
Industry Best Practices
Our Certified Service Cloud experts will work closely with you to understand your business processes while also bringing Salesforce and industry best practices to the table.
A Little Customization
We’ll configure just the right amount of customizations to Service Cloud to ensure your Cases, Reports, and Dashboards support your internal processes and user expectations.
Trust Your Service Cloud Implementation to the Experts
Our teams of Salesforce experts regularly manage and deliver smooth Salesforce Cloud implementations with integrations of every kind. Complete this form to connect with our team.