Modernize Operations.
Improve Experiences.
Drive Innovation.

At EMS Consulting, we bring the power of ServiceNow to the financial services industry—streamlining complex workflows, automating processes, and enhancing the employee and customer experience. With deep industry expertise and a proven track record of success, EMS delivers intelligent, scalable solutions that align with your business goals.

What We Deliver

01.

Platform Data Model Optimization

02.

Enhanced UI & User Experience

03.

Intelligent Integrations

04.

AI-Powered Virtual Agents

Platform Data Model Optimization

Design and implement a robust, scalable data model tailored to the specific needs of banks, credit unions, mortgage lenders, and insurers. Ensure data accuracy, accessibility, and consistency across the enterprise.

Enhanced UI
& User Experience

Upgrade the look and feel of your ServiceNow environment with a clean, simplified interface that promotes ease of use and operational efficiency.

Intelligent Integrations

Connect ServiceNow with your core systems—CRM, Loan Origination (LOS), Treasury, Digital Account Opening (DAO), and more—for seamless data flow and synchronized operations.

AI-Powered Virtual Agents

Deploy intelligent virtual assistants to handle internal and external service requests, reduce workload, and boost responsiveness with 24/7 automation.

Servicenow for Financial Services

Our flexible, ready-to-deploy packages help financial organizations quickly realize the value of ServiceNow:

Quick Start for Banks

Accelerated implementation to get up and running fast

Design & Implementation

Full lifecycle support from strategy through deployment

AI Workflow Automation

Build smart workflows around your optimized data model

Why EMS Consulting Is The Right Partner

EMS Consulting combines deep industry knowledge with cutting-edge platform expertise:

  • Proven success in banking, lending, insurance, and wealth management
  • Deep partnerships with legacy systems
  • Expertise in connecting ServiceNow to CRM, LOS, Treasury, DAO, and other core platforms
  • End-to-end project delivery from strategy to support

Let’s Build Your Future with ServiceNow

Whether you're looking to streamline internal processes or automate client-facing services, EMS Consulting is your trusted partner in delivering tailored ServiceNow solutions for financial services.

Contact us today to start your journey toward smarter, more efficient operations.